Privacy Policy

Hi-Tech Plastics Ltd (“Hi-Tech Plastics”, “we”, “us” or “our”) is committed to protecting your privacy. This policy explains what personal data we collect when you use our website at hitech-plastics.co.uk (the “Website”) or contact us, how we use it, and the rights you have in relation to it.

For the purposes of data protection law, Hi-Tech Plastics Ltd is the data controller. We are a company registered in England and Wales under company number 04541334, whose registered office is at Sett End Road North, Shadsworth Business Park, Blackburn, Lancashire, BB1 2PT. If you have any questions about this policy, you can contact us at websiteenquiry@hitech-plastics.co.uk.

We collect and process the following personal data:

• Information you give us — when you complete our enquiry or quotation forms, or otherwise contact us, we collect your name, company name, email address, telephone number, the details of your enquiry or project, and any files or drawings you choose to attach.
• Information collected automatically — like most websites, our hosting provider’s servers may automatically log limited technical information such as your IP address, browser type and the pages you request, for security and to keep the Website running reliably.
• Analytics information — where you consent, we use Google Analytics to collect information about how visitors use the Website, such as the pages visited, how you arrived at the site, and approximate location, device and browser type.

We do not use advertising cookies, and we do not knowingly collect any special category (sensitive) personal data through the Website. Analytics cookies are only set where you have given your consent. Please see our Cookie Policy for more detail on cookies and similar technologies.

We use your personal data for the following purposes and on the following lawful bases:

• To respond to your enquiry, prepare and provide quotations, and take steps at your request before entering into a contract — on the basis of taking steps to enter into a contract with you and our legitimate interests in responding to enquiries.
• To operate, maintain and secure the Website — on the basis of our legitimate interests in running a safe and functional website.
• To understand how visitors use the Website so that we can measure and improve it — on the basis of your consent, which you can withdraw at any time.
• To comply with our legal, accounting and regulatory obligations — on the basis of compliance with a legal obligation.

We do not use your personal data for automated decision-making or profiling, and we do not sell your personal data to third parties.

We do not sell or rent your personal data. We share it only with trusted service providers who process it on our behalf under contract, and only to the extent necessary. These include:

• our website hosting provider, which hosts the Website and its servers;
• our email delivery provider, which we use to deliver enquiry and quotation submissions to us;
• our analytics provider, Google (Google Analytics), which — where you consent — helps us understand how visitors use the Website.

We may also share personal data with our professional advisers, with regulators or authorities where required by law, and with a prospective buyer and its advisers in connection with any sale, restructuring or transfer of our business.

Some of our service providers may store or process personal data on servers located outside the United Kingdom. Where they do, we take steps to ensure that appropriate safeguards are in place — such as UK-approved standard contractual clauses or an adequacy decision — so that your personal data receives an equivalent level of protection.

We keep personal data only for as long as necessary for the purposes for which we collected it — including to respond to your enquiry, fulfil any resulting order, and meet our legal, accounting or reporting requirements. When personal data is no longer needed, we securely delete or anonymise it.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. While no transmission of information over the internet can be guaranteed to be completely secure, we take reasonable steps to safeguard the information you provide to us.

Under data protection law you have a number of rights in relation to your personal data, including the right to request access to it, to have it corrected or erased, to restrict or object to our processing of it, to data portability, and — where our processing is based on your consent — to withdraw that consent at any time.

To exercise any of these rights, please contact us at websiteenquiry@hitech-plastics.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or on 0303 123 1113.

Our Website uses cookies and similar technologies, including Google Analytics cookies which are only set where you have given your consent. We do not use advertising cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “last updated” date above will be revised accordingly. Please check back periodically to stay informed.

If you have any questions about this policy or how we handle your personal data, please write to Hi-Tech Plastics Ltd, Sett End Road North, Shadsworth Business Park, Blackburn, Lancashire, BB1 2PT, call 01254 581405, or email websiteenquiry@hitech-plastics.co.uk.